July 29, 2020 | Investopaper
Nabil Bank has launched Scan & Withdraw, a QR based cash withdrawal facility on Tuesday.
This facility allows the Bank’s valued customers to withdraw cash amount up to NPR. 100,000 per day and NPR. 1,000,000 per month from teller counter without drawing cheque.
Customers can scan QR code placed at the teller counter using Nabil SmartBank App and withdraw required amount using their mobile banking transaction PIN. Currently this service is available from Kathmandu valley branches only and soon the service will be available from all branches of Nabil Bank.
During ongoing pandemic, the bank is committed to ensure health and safety of the customers. With QR Cash withdrawal facility, there will be reduced contact of customers with the teller as accounting is automatically executed in Banking system and Bank teller just needs to handover cash to the customer. This service will not just enhance digital banking behavior of our customers, but also provide them flexibility and capability to withdraw cash even when they have forgotten to carry their cheque book/ATM card.
This service is expected to reduce queue at teller counters by reducing turnaround time of processing customers’ request for cash. Mr. Anil Keshary Shah, CEO of Nabil Bank said, “In this trying time, encashing cheque or any form of physical contact poses health risks. With Scan&withdraw, we want to make sure that physical contact of customers with Bank teller is less and cash withdrawal request processing is quick.”
Nabil Bank is the pioneer private sector bank of Nepal. It has 118 branches and 178 ATM network all over the country. Nabil Bank has always been in the forefront in adopting new technology and introducing innovative products and services. With the recent launch of Nabil DigiBank unit, the Bank is exploring digital avenues to cater the customers’ needs. The Bank aims to be the first digital bank of the country and Nabil DigiBank is progressively improving customer touch points and internal processes to achieve the goal.